Excel

Excel provides a home visiting service to work with lenders and their customers to achieve sustainable solutions to arrears and other problem situations. This supports our ethos of Treating Customers Fairly.

Established in 1994, we have a national UK network of over 200 experienced field agents.

Exceptional levels of service

In the area of arrears counselling a main differentiator of Excel is our ability to provide lenders with exceptional levels of service not only in terms of administration, but also in enhancing the customer experience during the arrears lifecycle.

Home visiting service for the financial, property & legal services sector

In recent years, our services have been expanded to suit the needs of other companies in the financial services, property and legal sectors where a home visiting service has proved to be a cost effective solution.

Bespoke Service

Excel is an owner managed business that prides itself in providing a bespoke service to best meet the needs of its varied client base.